OUR LEADERSHIP
Hospitality isn’t just a business, it’s our business
Columbus Hospitality Management was born in 1998 from a desire to build a company that does the simple things well and lets success follow – a company run by hospitality people who understand business. After more than two decades of business, our core team still puts guests first and goes with its instincts.
“I have the privilege to lead the finest group of hospitality professionals and together we have the pleasure of successfully serving thousands of guests every year.”
“I love having the opportunity to make a difference every day in the life of a guest or an associate. It’s truly our people who breathe the life into all of the assets we manage.”
“My favorite aspect of working in hospitality is doing my part to help our guests have great events and experiences that lead to great memories.”
“True service is the balance between precision and empathy. In hospitality, it’s not just about doing things right—it’s about doing them with heart. As a leader in hospitality, it sets the tone for how we treat people—with consistency, warmth, and integrity. It starts with how we care for our team and extends to every guest interaction.”
“To serve as legal counsel in the hospitality industry is to safeguard the foundation upon which experiences are built—ensuring that every guest welcomed is backed by integrity, compliance, and unwavering commitment to excellence.”
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“Exceptional hospitality requires exceptional teamwork. It is exciting to work with a team that has the common goal of ensuring each guest has a warm and memorable experience when visiting our properties. Each day offers a new opportunity to ensure that both our associates and guests feel special and well taken care of.”
“To me the key to Hospitality is collaboration. It takes all of us to make the cohesive dynamic to give the guest the optimal hospitable experience. I am honored to work with a team that does all of that.”
“The exciting thing about hospitality is the ability to create a relationship with each interaction, even if only for a matter of seconds, yet long enough that you’ve created a connection and are able to make that a memorable experience.”
“True hospitality to me is giving the best of yourself to your associates and guests. Coming together is the beginning. Keeping together is progress. Working together is success.”
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“Hospitality to me means taking care of others. Whether that be internal or external guests, we are here to make every day memorable.”
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“What I love most about hospitality is that it provides the opportunity to fulfill my passion for serving others and to make a positive impact in their lives.”
“People will forget what you said, forget what you did, but people will never forget how you made them feel.” – Maya Angelou
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“The heart of hospitality is service—and behind great service are great people. HR in hospitality means building and supporting a culture where every team member feels valued, empowered, and inspired to deliver exceptional guest experiences.”
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“The hospitality industry has given me the opportunity to live in some extraordinary places. Moreover, it has allowed me to meet some wonderful people, both employees and guests. Genuine care and comfort for both guests and employees needs to be our primary focus.”
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“Serving as the bridge between technology and our staff empowers them to deliver exceptional guest experiences. It’s incredibly fulfilling to know that technology plays a vital role in bringing the spirit of hospitality full circle.”
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“The hospitality industry has always ignited my passion—it’s a world where I can create meaningful guest experiences while also uplifting the people I work alongside. I find immense purpose not only in delivering exceptional service to guests, but also in being a reliable pillar for my team.”
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“I have always enjoyed helping people I have had the opportunity to serve not only external customers but our internal ones as well and anytime you can make a person day better or easier it’s a great feeling.”
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“Hospitality to me means creating a welcoming atmosphere where everyone feels comfortable, valued, and cared for. It’s about treating others with respect and genuine kindness whether they’re guests, colleagues, or strangers.”
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“For me, hospitality has always been about providing outstanding service to guests and receiving joy from exceeding expectations. There are a great variety of tasks in any given day that help keep the job fresh.”